How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order.

What is your return policy?

We have a Good Vibes Guarantee on anything you buy. If you’re not completely thrilled with your purchase, no worries! You can return anything you buy from KismetMags.com, for any reason and in any condition, for up to a year. Oh by the way, we'll even pay for shipping both ways.Within 60 days? Get a full refund.After 60 days? We’ll gladly offer store credit or an exchange.Click here for all the details.

Can I exchange an item?

We're called KismetMags Handbag Exchange for a reason. You have UNLIMITED exchanges with us for up to a year. No seriously. See detailed policy here.

Good Vibes Guarantee

The KismetMags Good Vibes Guarantee

Shopping should feel like magic, not stress. That’s why we created the Good Vibes Guarantee. If your new bag doesn’t make your heart skip a beat, don’t worry—you can return anything you buy from KismetMags.com, for any reason, in any condition, up to a full year. And yes… we cover shipping both ways. Because your happiness shouldn’t come with strings attached.

Within 10 days? Full refund.
After 10 days? Store credit so you can find the bag that was actually meant for you.

Why we do this

We get it—handbags are like shoes. You need to try them on, live with them, and see if they spark joy before committing forever. Fashion should feel like fate, not a gamble. 💫 That’s why at KismetMags.com, we give you the freedom to explore, swap, and fall in love at your own pace.

Here’s the thing: most corporate resale places put profits over people. That’s not us. Our mission is simple: customer joy first, freedom to shop without regret, and a shopping experience that actually feels good. Every bag is cleaned, wrapped, and shipped with love, and with our full-year return policy and unlimited Purse Pass swaps, we give you the space to find what truly belongs in your collection.

Unbox the feel-goods. Find your forever bag.
That’s the KismetMags difference.

The “legal stuff” they make us say
There really isn’t a catch. Processing may take up to 45 days per transaction due to shipping and handling—but honestly? Most of the time, it’s much quicker.