Good Vibes Guarantee

The KismetMags Good Vibes Guarantee

Shopping should feel good—every single time. That’s why we created the Good Vibes Guarantee. If you’re not completely thrilled with your purchase, no worries! You can return anything you buy from KismetMags.com, for any reason and in any condition, for up to a year. Oh by the way, we'll even pay for shipping both ways.

• Within 60 days? Get a full refund.
• After 60 days? Get store credit and UNLIMITED exchanges until you find the one that was meant to be.
  

Why Do We Do This?

How do you know you're going to love the handbag you bought online until you get your hands on it? We think handbags are like shoes and you need to try them on before making it yours forever.  We encourage you to wear it, use it, hold it, and make sure it’s the perfect fit for you.

We know it sounds crazy. You’re probably wondering: "Won’t they lose money?"
Maybe. But our mission isn’t about squeezing profits—it’s about creating a feel-good shopping experience that makes buying preloved purses online something you look forward to.

We’re here to balance out all the companies that put their bottom line before your happiness. At KismetMags, your joy comes first.

Unbox the feel goods. That’s the KismetMags difference.

Okay what's the catch?

There really isn't one. However refunds, trade-ins or exchanges may take up to 60 days per transaction to complete. This is due to shipping, handling and processing times. That's all the legal stuff they made us say. It's usually much faster than that.