Why We Offer a One-Year Return Policy (Even on Pre-loved Bags)
Buying a preloved bag online should feel just as exciting—and secure—as buying brand new. At KismetMags, we believe in making it easy to fall in love with your next bag, even if it’s had a past. That’s why we proudly offer a one-year return policy on all bags purchased.
Sound too good to be true? It’s not. It’s what we call the Good Vibes Guarantee, and it’s built into the way we do business.
🛍️ Why We Believe in Long-Term Love (Not Just a Quick Sale)
Most resale platforms treat your purchase as final the moment you click "buy." But we know how personal a handbag can be—and that your needs, tastes, and even your lifestyle can change. Our one-year return policy means you have the freedom to:
- Fall in love gradually—not impulsively
- Exchange for something more your vibe later on
- Keep your style fresh without guilt
Whether you’re downsizing, changing seasons, or your wardrobe just evolved, we’ve got your back—months later.
🔄 How It Works: The Good Vibes Guarantee
Here’s the breakdown:
- Return any bag you purchased through the site, up to 365 days later
- No questions asked—wear and tear is okay!
- Shipping is covered both ways
- We’ll issue store credit so you can find your next favorite
💖 Why It Matters for Our Community
We don’t just resell bags—we build relationships. Our mission is to make preloved fashion accessible, low-risk, and genuinely fun. The one-year return policy is our way of putting our money where our mouth is. We’d rather earn your long-term trust than push a final sale.
This approach has helped hundreds of our customers try new styles, experiment with brands like Coach, Brahmin, Chloé, and Fossil—and eventually find their forever bag. Sometimes it takes a few tries. We’re okay with that.
🌟 Real Reviews, Real Stories
“I wasn’t sure the Fossil crossbody was going to be big enough, but I tried it for a few months—and when it didn’t work out, I swapped it for a Madewell tote with zero hassle.” – Kira M., Utah
“I love knowing I can always change my mind. It takes the pressure off when I shop.” – Danielle R., Michigan
“It’s like Rent the Runway, but better. I own the bag, but I’m not stuck with it.” – Brooke T., Arizona
🚀 Try It for Yourself
If you’re curious about preloved but hesitant to commit, The Purse Pass is the answer. Join today and enjoy:
- Unlimited exchanges—even after use
- Free shipping both ways
- 1-year return guarantee
- Exclusive early access + monthly giveaways
Shop all pre-loved bags or learn more about how we make fashion flexible, sustainable, and stress-free—one bag at a time.